77ap Privacy Policy
Your personal information is completely safe with us. Learn in detail how 77ap collects, uses, and protects your information in this policy.
77ap is a trusted online gaming platform for players in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information. In this privacy policy, we have explained in detail what types of information we collect, why we collect it, how we use it, and how securely we keep it. If you have any questions about this policy, you can contact us at any time.
What Information We Collect
When registering on the 77ap platform and using its services, we collect the following types of information:
Identity Information
- Full name and date of birth
- National ID number or passport details (for identity verification)
- Address and residential information
- Email address and mobile number
Financial Information
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (where applicable)
- Transaction history and records
- Deposit and withdrawal details
Technical Information
- IP address and device information
- Browser type and operating system
- Cookie and session information
- Site navigation patterns and gaming activity logs
Gaming Activity Information
- Betting history and bonus usage records
- Game preferences and playing duration
- Responsible gaming settings and limits
Purpose of Data Collection
We collect and use your personal information only for specific and lawful purposes. 77ap uses your information for the following reasons:
Account Management and Verification
Confirming your identity, creating and managing your account, and age verification (blocking access for those under 21) are our primary responsibilities. This verification process is essential under the privacy policy.
Processing Financial Transactions
Financial information is needed to complete deposit and withdrawal processes, prevent money laundering, and detect fraud.
Providing Customer Support
We use your information to resolve your issues, review complaints, and ensure 24/7 live chat support.
Ensuring Responsible Gaming
We analyze gaming history to identify excessive gaming, action self-exclusion requests, and prevent harmful behavior.
Meeting Legal Obligations
We retain necessary information to comply with applicable laws and regulations and to respond to lawful requests from authorities.
Service Improvement and Personalization
We use information to improve your experience, provide relevant offers and promotions, and analyze site performance.
Data Security Measures
77ap uses the highest standard of technology to protect your personal information. Data security is at the heart of our privacy policy.
- SSL Encryption: 256-bit SSL encryption is used for all data transmissions.
- Secure Servers: Your information is stored in secured data centers.
- Access Control: Only authorized personnel can access the necessary information.
- Regular Security Audits: Our systems undergo regular security testing.
- Two-Factor Authentication: Additional protection is in place for accounts.
- Encrypted Payment Channels: All financial transactions are completed through secure and encrypted channels.
Sharing Information with Third Parties
77ap never sells your personal information to third parties for commercial purposes. However, limited information sharing may occur in the following cases:
Payment Processors
The financial information needed to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners. These processors follow their own privacy policies.
Legal Authorities
We are required to provide necessary information in response to valid legal orders, court directives, or lawful requests from government authorities.
Technology Service Providers
Only the information necessary for operational purposes is shared with technology partners who assist in running our platform. They operate under strict confidentiality agreements.
Fraud Prevention Services
Limited information may be shared with specialized agencies for detecting and preventing financial fraud.
Cookies and Tracking Technology
The 77ap website uses cookies and similar technologies to improve your experience and analyze site performance.
Essential Cookies
These cookies are necessary for the core functions of the site — maintaining login sessions, ensuring security, and remembering your preferences. They cannot be disabled.
Analytics Cookies
Analytics cookies are used to understand how the site is being used and to improve services. You can disable these cookies if you wish.
Functional Cookies
These cookies are used to remember your language preferences, game settings, and other personalized choices.
You can control or delete cookies from your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.
Data Retention Period
We retain your information only for as long as necessary or as required by law. The general guidelines are as follows:
- Active Account Data: Complete information is retained for as long as the account is active.
- After Account Closure: Information required to meet legal obligations is retained for a specified period.
- Financial Records: Transaction information is retained for a set period in accordance with regulatory requirements.
- Promotional Communications: Stopped immediately upon withdrawal of your consent.
- Cookie and Log Data: Automatically deleted after a specified period depending on the type.
Your Rights
As a user of 77ap, you have the following rights regarding your own information:
Right to Access Information
You can request to know what information we hold about you. We will provide that information within a reasonable time.
Right to Correct Information
If there is any error in your information, you can request a correction. Most information can be updated directly from your account settings.
Right to Delete Information
You can request deletion of your information in certain circumstances. However, it may not be possible to delete all information due to legal obligations.
Right to Object to Processing
You can object to the use of your information for specific purposes, particularly in the case of marketing communications.
Right to Data Portability
You can request to receive your personal information in a structured, machine-readable format.
To exercise these rights, use the contact information below.
Marketing Communications
With your consent, we may send you the following types of marketing communications:
- Information about new games and services
- Bonus offers and promotional announcements
- Tournament and special event invitations
- VIP program updates and benefits
- Information about new deposit and withdrawal methods
You can stop marketing communications at any time by clicking the 'Unsubscribe' link in an email or by letting us know through live chat. This will not stop you from receiving important messages related to your account.
Protection of Minors
77ap is for those aged 21 and above only. We do not intentionally collect any information from minors. If we are informed that a minor has created an account, we will immediately close that account and delete all associated information.
If you find out that an underage person is using 77ap, please notify our support team immediately.
Changes to the Privacy Policy
We may update this privacy policy when necessary. For significant changes, we will:
- Post a clear notice on the website
- Notify registered email addresses about the changes
- Update the "Last Updated" date at the top of the page
If you continue to use the site after changes are made, you will be considered to have consented to the new policy. Therefore, it is recommended to check this page regularly.
Contact Us
Contact us for any questions, concerns, or requests regarding your information or this privacy policy:
We generally respond to privacy-related requests within 24 hours. Complex requests may take a little longer.